mysore toronto POLICIES
CANCELLATIONS
· Need to cancel a class you’re registered for? No problem. You can do so via email at yogabyemma@gmail.com.
· To avoid cancelation fees you must cancel the class at least 12-hours before the class starts. Exceptions will be made for anyone cancelling because of quick onset illness/covid symptoms.
· All No SHOWS will be charged in full or class pass deducted from your class package. Please note that no-show fees do not apply for classes in our Virtual Studio.
*** All sales are final. Classes, class packs, and memberships are not transferrable or refundable. We do not issue refunds or allow exceptions to this policy. Class passes are valid for 6 months from date of purchase. ***
WAITLISTS
· If a class that you want to attend is full, you can sign up to be put on the waitlist.
· The waitlist is managed on a first-come-first-serve basis. If someone cancels, the name at the top of the list will automatically be registered for the class. An email will be sent to you to confirm that you have been added to the class. If you are registered for class and can no longer attend, you will need to cancel the class via email within the cancellation policy to avoid fees.
CLEANING & SANITATION
· Hand sanitizer will be available around the space. Please make use of it when you arrive at the studio and before you go into the yoga room.
· Need to use the washroom? Thank you for taking extra care to wash your hands thoroughly.
HEALTH & SAFETY
· Staff are monitoring their health closely and will not be coming into the studio for any reason if they are feeling unwell.
· Please practice good cough and sneeze hygiene. Use your elbow or a tissue, and always wash your hands right away!
BEFORE COMINg TO THE STUDIO
· Make sure you don’t have any symptoms of COVID-19, RSV, or a cold/flu. If you arrive at the studio with COVID-19, cold or flu symptoms, you will not be permitted to take class.
· Have you tested positive for COVID-19, or come into contact with someone who has? Please do not come to the studio until you’ve tested negative.
· Have you recently travelled from outside Canada? Have you been instructed to self-isolate? Please do not come to the studio until your self-isolation period ends.
· You must sign up at least 24hrs before the scheduled class time via the website or by email for all classes. If there are not enough people registered by 9am Friday, the class will be cancelled.
· You can sign up for classes up to 7 days in advance.
BRING WHAT YOU NEED
· You must bring your own mat, towel, and whatever else you need. Please do not bring tea or coffee into the studio at this time.
· Space is limited in our change rooms, so please plan ahead and arrive dressed and ready for class. The washrooms are available.
AT THE STUDIO
ARRIVING FOR CLASS
· The front door will be opened 15 minutes before class.
· You must arrive a minimum of 5 minutes before class begins for Led Primary. For Mysore, the door will be closed at 7:30am (text me if you’re stuck).
RIGHT BEFORE CLASS
· Please give yourself time to set up and get comfortable before class. Make space for your neighbours! Face East for Mysore classes. Face South for Led classes.
· Masks can be worn throughout practice if that is your comfort-level.
DURING CLASS
· Teachers may walk around while teaching and give physical adjustments. If you do not wish to be touched please let us know before class.
· Need to leave? Please let the teacher know so we can assist you.
· Teachers will incorporate a 5 minute savasana at the end of every Led class.
AFTER CLASS
· Have a question about your pass, or need to make a purchase? We’d be happy to help you after class.
· The studio closes 15 minutes after class ends.